revegeta666
Not ICMag Donor
@Mars Hydro Led hello? You are online again today and still not answering this user?
We want justice for Mitsubro
We want justice for Mitsubro
Mars Hydro is ignoring members/winners from giveaway contest!?
- Thread starter Mitsuharu
- Start date
maybe it's a marketing flex?@Mars Hydro Led hello? You are online again today and still not answering this user?
We want justice for Mitsubro
Guess the new sponsor taking over....
Tynehead Tom
Well-known member
it's odd when things like this happen.
I don't know diddly squat about the size of Mars Hydro's core company or the players involved but my guess is contests and things related to free merchandise was probably managed and implemented by an employee or a small team. It's possible this person may have been terminated or gotten suddenly ill , died or who knows. It's possible the core of the company may not be totally in the loop on contests and things being ran by that person. So if any of those things i just mention are true..... couple that with a possibility that the "company" may not have the passwords to the icmag acount (probably normal) or the email account being used for contests (which would be strange).
If the above things are true, then the comapny should deserve a second chance.
Having worked in retail years ago and as a marketting manager and head purchasing agent, we dealt with many companies from small to large. When things like this happened..... and they do..... it was usually because the person in charge of that aspect of the business was terminated or died suddenly. In the other cases it would have been the business suddenly and without warning closed it's doors for good or in the rare case, the company was bought out and all marketting arrangements were nulified, including contests.
It is odd that someone from mars has posted content here as they would surely being seeing the feedback here and the messages from the OP.
very strange.
I don't know diddly squat about the size of Mars Hydro's core company or the players involved but my guess is contests and things related to free merchandise was probably managed and implemented by an employee or a small team. It's possible this person may have been terminated or gotten suddenly ill , died or who knows. It's possible the core of the company may not be totally in the loop on contests and things being ran by that person. So if any of those things i just mention are true..... couple that with a possibility that the "company" may not have the passwords to the icmag acount (probably normal) or the email account being used for contests (which would be strange).
If the above things are true, then the comapny should deserve a second chance.
Having worked in retail years ago and as a marketting manager and head purchasing agent, we dealt with many companies from small to large. When things like this happened..... and they do..... it was usually because the person in charge of that aspect of the business was terminated or died suddenly. In the other cases it would have been the business suddenly and without warning closed it's doors for good or in the rare case, the company was bought out and all marketting arrangements were nulified, including contests.
It is odd that someone from mars has posted content here as they would surely being seeing the feedback here and the messages from the OP.
very strange.
Copy and pasted From mars hydro profile post in response to this topic. Seems they have no interest in proactively handling the situation.
Mars Hydro Led
Hello there! Sorry for the late reply and we're sorry that you're having such problems, please contact us by sending us a private message through messenger for further help. Thank you!
Yesterday at 11:03 PM Report
Like
Mars Hydro Led
Hello there! Sorry for the late reply and we're sorry that you're having such problems, please contact us by sending us a private message through messenger for further help. Thank you!
Yesterday at 11:03 PM Report
Like
Hasch
learning and laughing
Yeah, find it baffling how they deal with this issue in public
But then again: I find eastern ("asien") thinking not always comprehensible. I guess the cultural difference are too great...
D
Deleted member 534625
After watching this for the last couple of weeks I can definitely say that I would never buy anything from Mars, based their response to this mess alone.
Regardless of who’s running the contest, even if they did bite it(which is unlikely) other people have access to this account and would have noticed the notifications blowing up. This site hosts millions, and while they probably think they’re above all of this it will bite them in the ass eventually. All it would have taken was a simple apology, and a promise that it would be remedied.
Ignoring the mass of this thread, and the potential it has to destroy their reputation is foolish to say the least.
Regardless of who’s running the contest, even if they did bite it(which is unlikely) other people have access to this account and would have noticed the notifications blowing up. This site hosts millions, and while they probably think they’re above all of this it will bite them in the ass eventually. All it would have taken was a simple apology, and a promise that it would be remedied.
Ignoring the mass of this thread, and the potential it has to destroy their reputation is foolish to say the least.
Think theyre just looking for Amazon sales... I will be going with a different brand to replace my 3 mars LEDs soon. To storage/trash pile they go. Glad I didn't buy a handful for my flower room
they're american...no?Yeah, find it baffling how they deal with this issue in public
But then again: I find eastern ("asien") thinking not always comprehensible. I guess the cultural difference are too great...
Hasch
learning and laughing
Ohh, was assuming thst they were an Asian / Chinese company...
Brother Nature
Well-known member
They are a Chinese company, with about 8 distribution points around the world. They also have less than 50 employees overseeing sales, marketing, customer service, etc... They were founded and still run by a Mandy Hu. They're worth roughly $15mil USD these days.
All in all they've never seemed very legitimate to me in the many years they've been around the forums. Over the last few years they picked up their marketing and managed to get a few well known growers around the forums on their side with freebies, so the questioning of their tactics seemed to stop, but this saga doesn't seem to incomprehensible to me.
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LongGang District
4F, L Building, JingTie Industrial Park, He'ao Village,Henggang Town,
ShenZhen, GuangDong 518115 , CN
All in all they've never seemed very legitimate to me in the many years they've been around the forums. Over the last few years they picked up their marketing and managed to get a few well known growers around the forums on their side with freebies, so the questioning of their tactics seemed to stop, but this saga doesn't seem to incomprehensible to me.
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LongGang District
4F, L Building, JingTie Industrial Park, He'ao Village,Henggang Town,
ShenZhen, GuangDong 518115 , CN
Brother Nature
Well-known member
The above is not doxxing either, all that info is searchable on the internet.
I was obviously wrong xD
well, this explains everything then...
Brother Nature
Well-known member
It certainly doesn't seem beneficial to their bottom line to be ignoring customers on a forum where they spent quite a few years cultivating a profile though. Maybe they signed a big deal and don't need single home growers any longer, either way it does seem odd.
Calle Minogue
Brother of the COB
Normally the Thread owner keeps on daily visiting the forum
CaptainLucky
Well-known member
I never would buy anything from them after seeing how they treat people. CL
I never would buy anything from them after seeing how they treat people. CL
i have think that same and i have my own Topself LeD sorce, but he was enough ppl who buying Panel from this company with those guarantee & tech suppourt cases from negative side as heard from 2 buddies of mine
microbe621
Member
bonjour tout le monde, je suis tres decu de leur comportement alors que j habite en france, je vois une entreprise comme mars hydro faire cela,,,,,,je n ai jamais acheter de leds chez eux, mais une tente oui,j y regarderais a 2 fois et meme a 3 fois avant d acheter chez eux, tres decu et surpris d un tel comportement
