RobFromTX
Well-known member
Oh im always respectful in emails, even the times i have gotten screwed. Im happy to hear all the positive feedback though. How did the mangobiche from TLT work for you? I hear such mixed reviews about those guys that ive never actually ordered from them.So this is all just my opinion, take it with a handful of salt...
In the US we have a certain expectation of service when it comes to businesses. This is not always justified, imho.
We want quick response to inquiries, fast shipping, etc. The industry standard is shipping next business day or maybe second business day.
That said, other cultures or people with alternative value systems might look at things differently.
I won't say one is better or worse.
There are a couple small businesses in my area that do their own thing. Randomly close for a day or two, sell out of certain items... but they are just doing things their way, in a way that serves their interests.
I know Caleb from Csi mentioned vacations on the Potcast. Maybe after harvest they are taking some time off...
Keep your emails with them cordial, be respectful, and wait. If you don't hear anything from them in a few weeks, I'll send you some of the Mango Biche seeds I have. I'm pretty sure I could spare some if your order never gets sorted out. Mine we made from TLT stock by a member from a different forum.
When you sent the money tracked, I think your supposed to email them after you send it with the tracking info.
I've never had any issues ordering from Csi.
I'm sure once you get ahold of someone they will get you sorted out.
They charge a pretty penny though. I got quoted at $270 for the Corinto. Insanity