I had a similar issue with my cable company. I went out and bought the line filter/conditioner type surge protecter that also has a plug in for the cable. I use one of these everywhere I have a cable box and I plug the box, the cable, and the model all into it.
I have not had a knock at the door since. (knock wood)((pun))
I have not had a knock at the door since. (knock wood)((pun))