G
Guest
Thanks for posting your test results, Pico.
I bought a few of these used a few months back, and the next day I heard they were recalled. I contacted sunlight supply immediately.
They said that the ballast was never officially "recalled"... Though there were some "design issues" with the first release.
They offered to remove the switch that was causing the ballast failure. They sent me pre-paid shipping, and the turn-around time was fast. I got my ballasts back a week after shipping them. The service dept. was professional.
Having said all of that, I wasn't all that suprised to hear about lumen loss with these things. I should have done more homework before I bought them, but I've been running sunlight supply ballasts for many years without an issue, and so I assumed I'd be getting the same quality.
I was surprised at what a good deal I got on these, but I guess the saying holds true: You get what you pay for.
I bought a few of these used a few months back, and the next day I heard they were recalled. I contacted sunlight supply immediately.
They said that the ballast was never officially "recalled"... Though there were some "design issues" with the first release.
They offered to remove the switch that was causing the ballast failure. They sent me pre-paid shipping, and the turn-around time was fast. I got my ballasts back a week after shipping them. The service dept. was professional.
Having said all of that, I wasn't all that suprised to hear about lumen loss with these things. I should have done more homework before I bought them, but I've been running sunlight supply ballasts for many years without an issue, and so I assumed I'd be getting the same quality.
I was surprised at what a good deal I got on these, but I guess the saying holds true: You get what you pay for.