What the fuck Mods... Wake the fuck up
This mod-stuff is pro bono work and we are not always around. Best option is to just report the troll crap, ignore what they said and wait a while. Like a crazy guy on the street shouting about random stuff, try not to make eye contact with him, and whatever u do, don't talk to him.. He might follow you home.
Worst option is to reply to these yahoos and/or get upset by what they say. If you give em the attention they are after, you're playing their game.
Don't feed the trolls