You need to use different water for sure.
I assume you are renting and this isn't your softener. If it were yours, you would surely known about it. Is it actually under your care? If it is, don't put any more salt in it and your water may be fine. it may have a bypass...if so use it.
2.5gal containers of distilled water from the grocery works great. Just check the pH of the first batch and it will normally always be the same if you stay with the same brand.
Store brands are best to use.
If the water softener is actually being maintained, then you need to get your water elsewhere.
I assume you are renting and this isn't your softener. If it were yours, you would surely known about it. Is it actually under your care? If it is, don't put any more salt in it and your water may be fine. it may have a bypass...if so use it.
2.5gal containers of distilled water from the grocery works great. Just check the pH of the first batch and it will normally always be the same if you stay with the same brand.
Store brands are best to use.
If the water softener is actually being maintained, then you need to get your water elsewhere.