pineappaloupe
Active member
Sunlight Supply makes many products. I have supser sun 2 hoods and love them. I have an old SS10 ballast that works fine. because it is old....
Here is the deal. Sunlight Supply (hereafter referred to as SS) does not give a shit about their customers and local suppliers. Ive seen my local shop interact with them on the phone about dysfunctional ballasts under warranty and they treat them like dirt.
Truth is, their recent products are shit. My story start with the Grow Pro dual 600 ballast... which was sent back to SS THREE TIMES. It was popping breakers... the $120 20a GFCI breaker that it was on probably saved my house more than once (running on 240). Every time they gave some BS about how this is rate, etc. Then finally I sent a major email to them about how their products are unsafe and unreliable. They tried to give me the 'ok lets just fix it one more time' story but I didnt give in. So they sent me 2 SS10 600's, and a new bulb (their faulty ignitor killed 2 bulbs and damaged a third).
Great right?
Yeah, no. They sent me the aluminum core ballasts, supposedly lighter, more efficient, blah blah blah.
They are cheap... aluminum is not meant to handle that type of electrical load especially when the manufacturers main goal is to cut costs. And they sent me one that had a bashed up handle. The first ballast crapped out after 10 days (brand new bulb would not light and the ballasts made that high frequency click of doom). The second one died after 3 days and was loud as shit.
I sent another letter to the person who worked with me personally about t he problem, had no response ( i wasnt an asshole about it, that doesnt work in most cases). They claimed that the ballasts tested normally and sent them back in the same condition, claiming that ists my electrical system...
All the while a 3 year old ss10 1k HPS ran without issue for months, and a 5 year old SS10 MH ran for over a year. A 600W digital ballsts ran for months with no problem, and my new CAP 1k swtichable has been running for months.
you see where im going...
AVOID SUN SYSTEM BALLASTS unless they are old.
Here is the deal. Sunlight Supply (hereafter referred to as SS) does not give a shit about their customers and local suppliers. Ive seen my local shop interact with them on the phone about dysfunctional ballasts under warranty and they treat them like dirt.
Truth is, their recent products are shit. My story start with the Grow Pro dual 600 ballast... which was sent back to SS THREE TIMES. It was popping breakers... the $120 20a GFCI breaker that it was on probably saved my house more than once (running on 240). Every time they gave some BS about how this is rate, etc. Then finally I sent a major email to them about how their products are unsafe and unreliable. They tried to give me the 'ok lets just fix it one more time' story but I didnt give in. So they sent me 2 SS10 600's, and a new bulb (their faulty ignitor killed 2 bulbs and damaged a third).
Great right?
Yeah, no. They sent me the aluminum core ballasts, supposedly lighter, more efficient, blah blah blah.
They are cheap... aluminum is not meant to handle that type of electrical load especially when the manufacturers main goal is to cut costs. And they sent me one that had a bashed up handle. The first ballast crapped out after 10 days (brand new bulb would not light and the ballasts made that high frequency click of doom). The second one died after 3 days and was loud as shit.
I sent another letter to the person who worked with me personally about t he problem, had no response ( i wasnt an asshole about it, that doesnt work in most cases). They claimed that the ballasts tested normally and sent them back in the same condition, claiming that ists my electrical system...
All the while a 3 year old ss10 1k HPS ran without issue for months, and a 5 year old SS10 MH ran for over a year. A 600W digital ballsts ran for months with no problem, and my new CAP 1k swtichable has been running for months.
you see where im going...
AVOID SUN SYSTEM BALLASTS unless they are old.
